Effective: September 24, 2026 | Last updated: October 2, 2026
These Terms of Use (“Terms”) govern your use of trochia.org, your Trochia Ministries account, our online courses and related materials, donations, and purchases from our online store at store.trochia.org. Store purchases are also subject to our Returns & Shipping policy and any specific terms disclosed at checkout. The Returns & Shipping policy controls questions about store returns, refunds, shipping, and pickup. “Trochia,” “we,” “us,” and “our” mean Trochia Ministries. Please read these Terms before using the website or purchasing a course. By using our services or accepting these Terms during registration or checkout, you agree to them. If you do not agree, do not use the services.
Questions about these Terms, your account, a purchase, or a donation may be sent to hello@trochia.org.
Purpose and age requirements
Trochia provides content for Christian education, discipleship, and informational purposes. Our website, accounts, and courses are primarily intended for adults. You must be at least 18, or at least 13 with the permission and supervision of a parent or guardian who agrees to these Terms. If you are a parent or guardian allowing a teenager ages 13–17 to use our services, you agree to these Terms and are responsible for supervising that use and authorizing purchases. Our services are not intended for children under 13.
Our content is not professional medical, mental-health, legal, or financial advice and does not create a professional treatment, advisory, or counseling relationship. Consult an appropriately qualified professional for advice about your circumstances. Do not disregard professional advice or delay seeking care because of our content. Participation does not guarantee a particular spiritual, personal, educational, or other result.
Individual accounts
You access our online courses through an individual account on our website. Provide accurate registration information, keep it current, and protect your password. Each account and course purchase is for one individual. You may not share login credentials, allow others to use your account, transfer course access, or purchase one enrollment for use by a group unless we expressly authorize a separate arrangement in writing.
You are responsible for your own use of the account and for access you authorize. Notify us promptly at hello@trochia.org if you suspect unauthorized access. We may take reasonable steps to verify account ownership or protect an account from misuse.
Course purchases and access
Review the course description, price, access period, and any technical requirements presented before purchasing. Any specific access period or delivery commitment stated at purchase forms part of your purchase terms. These Terms do not independently promise lifetime access. You are responsible for an internet connection and a compatible device and browser.
Stripe processes course payments. By submitting a purchase, you authorize the payment shown at checkout and confirm that you are entitled to use the payment method. Stripe processes payment-card information; Trochia does not store full card numbers or card security codes on its website. We may receive transaction records and limited payment details needed to administer the purchase.
We may update course content and perform maintenance. Temporary interruptions may occur. Changes will not override specific access commitments made when you purchased a course or remedies required by law. If payment fails, is reversed, or appears unauthorized, we may pause the affected course access while the issue is resolved.
Course purchases are nonrefundable
All course purchases are final and nonrefundable, except where a refund or other remedy is required by applicable law. This policy applies whether or not you begin or complete a course, and includes changes of mind, lack of use, and voluntary account closure. Please review the course information and ask any questions before purchasing.
If you experience a technical access problem, an incorrect charge, a duplicate payment, or a failure to receive the course access promised at purchase, contact hello@trochia.org so we can investigate. This policy does not limit rights concerning unauthorized charges, billing errors, or legally required remedies.
Store purchases
Our online store at store.trochia.org sells physical products and digital items. Square processes store purchases and other payments, except online course payments and donations, which Stripe processes. Review the product description, total price, delivery or pickup option, and Returns & Shipping policy before paying. By submitting an order, you authorize the payment shown at checkout and confirm that you are entitled to use the payment method.
Our Returns & Shipping policy forms part of these Terms. It explains the 30-day claim process for damaged, defective, or incorrect physical items, final-sale restrictions, and shipping and pickup arrangements. Store digital items are nonrefundable except where applicable law requires a remedy. Neither this policy nor the course no-refund policy removes remedies for billing errors, unauthorized payments, or failure to provide what was promised.
Donations
Donations are collected through our website donation forms, with payments processed by Stripe. A donation is separate from a course purchase and does not provide course access unless expressly stated. Review the amount and any frequency shown on the donation form before submitting it.
The course no-refund policy above does not govern donations. For an accidental, duplicate, or incorrect donation, or a question about a donation payment, contact hello@trochia.org promptly. We will review the circumstances and applicable requirements. This does not guarantee a refund of every donation.
If you establish a recurring donation through an available option, you authorize the disclosed recurring charges until canceled. You can cancel future monthly donations at any time using the link in your donation receipt, or by emailing hello@trochia.org at least three business days before the next scheduled payment. Canceling future donations does not automatically reverse donations already processed.
We do not provide tax advice or guarantee that a donation is deductible for your circumstances. Consult your tax adviser and retain your transaction records.
Ownership and permitted use
Trochia Ministries owns its course materials and original website content, including its original videos, writings, downloads, graphics, and other educational resources. Third-party content, trademarks, quotations, and embedded media remain the property of their respective owners.
Subject to these Terms and payment where required, we grant you a limited, personal, nonexclusive, nontransferable right to access course materials for your own noncommercial learning during the applicable access period. You may download or print materials where we make that option available for personal use, keeping ownership notices intact.
You may not redistribute, resell, sublicense, publicly post, record, or commercially exploit course materials, or share them to give others access to a paid course, without our written permission. These restrictions do not limit uses permitted by law, including fair use. Purchasing a course does not transfer ownership of its content.
Acceptable use and submissions
Use the website lawfully and respectfully. You may not:
- Attempt to access another person’s account or bypass payment, security, or access restrictions.
- Distribute malware, submit spam, or disrupt the website or its providers.
- Use the site to harass others, infringe intellectual property, or violate another person’s privacy.
- Copy or extract restricted course content through automated tools or other unauthorized means.
- Submit false payment information or impersonate another person.
You remain responsible for information and materials you submit through forms, course activities, or communications. Submit only material you are entitled to share. You retain ownership of your submissions and permit us to use them as reasonably necessary to respond to you, administer the course, and provide the requested service, consistent with our Privacy Policy. This permission does not authorize us to publish private messages as testimonials without your permission.
Privacy and third-party services
Our Privacy Policy explains our collection and use of personal information, including through Stripe, Square, Cloudflare Turnstile, ActiveCampaign, Google Analytics, Google and Meta advertising tools, and embedded media. Please review it when using our services. These Terms do not replace any separate consent required for personal information processing or marketing.
Our website may contain links and embedded YouTube, Vimeo, and Spotify content. Third-party services have their own terms and privacy practices. We do not control their availability or content, and linking to a resource does not necessarily endorse it.
Suspension and account closure
We may restrict or suspend access when reasonably necessary to address a material violation of these Terms, nonpayment, fraud, a security threat, or a legal requirement. Where practical, we will explain the issue and give you a reasonable opportunity to resolve it; urgent situations may require immediate action.
You may request account closure by emailing hello@trochia.org. Closure may remove course access and progress records and does not itself entitle you to a course refund. We handle associated personal information as described in our Privacy Policy. Nothing in this section eliminates remedies required by law or permits us to disregard specific paid-access commitments.
Disclaimers and limits of liability
To the extent permitted by law, the website and content are provided “as is” and “as available.” Except for express commitments made in connection with a purchase, we do not guarantee uninterrupted or error-free service, complete accuracy, or suitability for every purpose. To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and noninfringement.
To the extent permitted by law, Trochia Ministries and its personnel will not be liable for indirect, incidental, special, or consequential losses arising from your use of the services, such as lost profits or lost opportunities. Nothing in these Terms excludes or limits liability for fraud, willful misconduct, gross negligence, or any other liability that cannot lawfully be excluded or limited. Your nonwaivable consumer rights remain in effect.
California law and disputes
California law governs these Terms, without applying conflict-of-law rules, except that mandatory protections available under applicable law remain in effect. Subject to those protections and applicable jurisdiction and venue rules, disputes may be brought in the state or federal courts in California that have jurisdiction.
Please contact hello@trochia.org if a dispute arises so we can try to resolve it. This request does not prevent you from seeking legal relief or contacting a regulator. These Terms do not require arbitration or waive class-action rights.
Changes and general provisions
We may update these Terms and will post the revised version with a new last-updated date. We will give reasonable notice of material changes, such as a website notice or email to affected account holders, and obtain additional agreement where required. Changes apply prospectively and will not retroactively reduce express rights attached to an earlier purchase without your agreement or as otherwise permitted by law.
If a provision is found unenforceable, the remaining provisions continue to apply. A failure to enforce a provision is not a waiver of the right to enforce it later. These Terms, together with our Returns & Shipping policy and applicable purchase terms disclosed at checkout, form the agreement concerning your use of the services. Specific purchase terms control any conflict concerning the course’s price, delivery, or access period. Provisions that by their nature should continue, including ownership and applicable liability and dispute provisions, survive account closure.
For questions, contact Trochia Ministries at hello@trochia.org.